Handtevy Mobile — New Customer Implementation

Agency & Contact Information

Identify who will be leading implementation and who else should be included.

Agency Name

State

Primary Handtevy Mobile Administrator (Authorized Signer) Required

Responsible for approving Clinical Updates. Does not need to be technical.

First Name

Last Name

Title

Email

Phone

Medical Director Contact Optional

First Name

Last Name

Email

Phone

Internal IT / Technical Contact Optional

First Name

Last Name

Email

Additional Administrators (up to 12)

List any additional administrators who will have full access to the Handtevy Administrator Portal and can submit clinical content modifications.

Trainer / Super User Contacts

List the FTOs, training officers, or super users who will help roll out Handtevy Mobile to your clinicians. These contacts will be invited to Super User Training (Session 3).

Step 1 of 6

ePCR Vendor

Select your electronic patient care reporting system so we can prepare your integration.

Which ePCR system does your agency use?

Step 2 of 6

Document Uploads

Collect core clinical content for the build.

Upload Your Current EMS Protocols Required

Full PDF is requested. This is the most important document for your build.

Click to upload

PDF, DOC, or DOCX — Full protocol document preferred

— OR —

Web-Based Protocols URL

If your department uses web-based protocols, provide the URL here instead of uploading a file.

Upload Your Pharmacology List Required

List of medications and concentrations carried by your agency. Please include medication names with their concentrations (e.g., Epinephrine 1:10,000).

Don't have a formatted list?
Use our Medication Inventory Builder to create an exportable document ready to upload here.

Click to upload

PDF, DOC, XLSX, or CSV

Tip: Medications not listed on your submitted pharmacology list will not be included in your app build, even if they appear in your protocols. Please ensure your list is complete.

Upload Your Employee Roster

A list of names and email addresses for all personnel who will use Handtevy Mobile.

Click to upload

Excel, CSV, PDF, or Word — Names and email addresses for all personnel

Additional Materials

Upload any materials you would like added to the Additional Materials section of the app (e.g., Policy Manual, Standard Operating Guidelines, Unit Checkout / Inventory).

Click to upload

PDF, DOC, DOCX, XLSX — Upload one or more files

If documents are unavailable

Step 3 of 6

Clinical Configuration Preferences

These choices define how Handtevy Mobile functions for your agency. Review the visual options below and select your preferences.

Choose Your Dosing Model Required

Select the weight selection method your clinicians will use when opening a patient in Handtevy Mobile.

Slide 7: Dosing Model (IBW vs ABW)

Click or drag an image here

Ideal Body Weight (IBW)

Estimates a patient's weight based on age and length when actual weight is unavailable in the field.

Actual Body Weight (ABW)

Includes IBW as a built-in option plus the ability to manually enter a patient's actual weight for medication math. More flexible.

Choose Your Protocol Filter Default View Required

Both views are always accessible in the app. This sets which one loads first as the default.

Slide 9: Protocol Filter Default View

Click or drag an image here

Medications List

See drugs listed with the number of protocols each one appears in. Tap a drug to see which protocols it's tied to.

Table of Contents

Browse protocols as categories, like a table of contents in a book. Navigate by clinical scenario first, then see the meds.

Choose Your Medication Ordering Within Protocol Required

How should medications be displayed within each protocol?

Slide 10: Medication Ordering Within Protocol

Click or drag an image here

Alphabetical (A-Z)

Industry standard. Medications listed in alphabetical order regardless of protocol. Consistent A-Z layout for experienced providers.

Protocol-Led Order Recommended

Medications appear in the sequence they're administered per the protocol. Epinephrine first for Anaphylaxis because it's your first-line treatment.

CPR Assist® — Protocol Filtering

When CPR Assist is activated, the app automatically filters to your Cardiac Arrest protocols. We handle that for you.

Included automatically: Your Cardiac Arrest protocols will be linked to CPR Assist by our clinical team during your build.

Would you like any additional protocols linked to CPR Assist?

Examples: Pulseless V-Tach, V-Fib, Asystole, PEA, Neonatal Resuscitation, Traumatic Cardiac Arrest, ROSC.

List the additional protocols you'd like included:

Medication Color Coding

Your Handtevy Mobile build includes 3 default medication color-coding categories. Please review and confirm these assignments.

Call Medical Control (CMC) — Red font

Always used for any medication requiring medical control authorization before administration.

Diluted Push-Dose Medications — Blue font

Helps distinguish diluted push-dose medications (e.g., Epinephrine push-dose pressor) from standard push medications.

Epinephrine 1:10,000 (Cardiac Arrest) — Black highlight

Clearly distinguishes Epinephrine 1:10,000 for cardiac arrest from other epinephrine variations listed in the app.

Would you like to adjust any of these default color assignments?

Describe what you'd like to adjust:

Optional Features / "Plus" Modules

Which additional features would you like enabled during setup? (Select all that apply)

Notifications Enabled by default

Push notifications to clinicians for clinical updates, protocol changes, and department announcements.

Training Resources Enabled by default

Access to training videos, scenarios, and Handtevy Academy materials directly within the app.

Clinical Scores Enabled by default

Built-in clinical scoring tools (GCS, APGAR, Cincinnati Stroke Scale, etc.)

ScanSafe™: Barcode Med Verification Enabled by default

Confirms the right drug and right concentration at the moment of administration, catches errors before they happen, and documents everything automatically.

Contact Manager

Store and access department contacts, dispatch numbers, and key personnel directly in the app.

Hospital Capabilities

View nearby hospital locations, capabilities (trauma center, stroke center, etc.), and transport decision support.

Smart Quizzes

Built-in knowledge assessments to test clinician readiness on protocols, medications, and clinical scenarios.

WallComm

Track and manage on-scene wall time with automated timers and documentation support.

Do your clinicians have a contact list already established?

Yes

No

Do your clinicians have a matrix or list with hospital locations and capabilities already established?

Yes

No

Step 4 of 6

Implementation Preferences

Help us prepare for your onboarding experience.

Targeted Go-Live Date

What devices will your clinicians use to access Handtevy Mobile?

Unit devices only

Unit and personal devices

Unit device types (select all that apply)

Windows

iOS / Apple

Android

What cardiac monitor does your agency use?

Select all that apply.

Lifepak

Zoll

Other

What system does your agency use to track controlled substances?

Select all that apply.

Step 5 of 6

🚀

You're all set!

Please review your answers, then click Submit to begin your implementation journey.

You'll receive a confirmation email with next steps.

Implementation Intake

Check your email

Welcome to Handtevy Mobile Implementation

Agency & Contact Information

ePCR Vendor

Document Uploads

Clinical Configuration Preferences

Implementation Preferences

You're all set!

Thank You!